Rosie Dazzlers Mobile Auto Detailing Refund Policy - Ontario, Canada

Introduction

At Rosie Dazzlers Mobile Auto Detailing, we pride ourselves on delivering high-quality detailing services to our clients in Ontario, Canada. Our refund policy is designed to provide clarity and confidence to our clients regarding our service commitments.

Refund Eligibility

1. Service Quality Concerns: Clients may request a refund or partial refund if the detailing service performed does not meet the agreed-upon standards or expectations discussed prior to service commencement.

2. Damage Claims: If damage occurs to a vehicle directly due to our detailing services, clients may be eligible for compensation or a refund to cover the repair costs.

3. Cancellations: Services canceled due to unforeseen circumstances by either party may be eligible for a full or partial refund, depending on the timing of the cancellation notice.

Refund Process

1. Request Submission: Clients wishing to request a refund must contact Rosie Dazzlers within [Specify Time Frame] of the service completion, detailing the reason for the request.

2. Evaluation: Each refund request will be evaluated on a case-by-case basis. We may require photographic evidence of the issue or arrange for an in-person inspection.

3. Resolution: We aim to resolve refund requests within [Specify Time Frame]. Clients will be notified of the decision via email or phone.

Public Area Services

Services performed in public locations come with inherent risks outside our control, including environmental factors and public interference. While we take every precaution to mitigate these risks:

1. Limitations: Refunds or compensation for incidents arising from uncontrollable public area factors may be limited.

2. Precautionary Measures: We advise clients on the best practices to reduce such risks during service planning.

Non-Refundable Situations

1. Environmental Damage: Damage caused by environmental factors (e.g., tree sap, bird droppings) post-service is not eligible for refunds.

2. Pre-existing Conditions: Issues arising from pre-existing vehicle conditions disclosed prior to service commencement are not covered under this policy.

Contact Information

For refund requests or questions regarding our refund policy, please contact us at:

• info@rosiedazzlers.ca or Text @ 226-752-7613